If for any reason you are unhappy with the adjustments or treatments you receive here at Hälsa, please let us know on the day at the reception desk and we will be more than happy to refund that individual session.
If you’ve paid for your treatment with one of our discounted plans, you have paid for services provided by Hälsa Holdings Ltd and not a specific practitioner. If your care is transferred to another practitioner for any reason, we will still be able to continue your care to the highest standard and your package will still remain valid.
Refunds will be looked at on a case-to-case basis. Please contact our Head Office for refund requests.
If a refund is granted, any treatments already received will be calculated at the normal non-discounted price and the remaining balance will be refunded to you.
An admin fee of £50 will be applied to any refunds given.
Please allow up to 28 days for any refunds to be issued.
If you need to cancel or rearrange your appointment we require 24 hours notice, otherwise you may be charged the full price for your appointment. If you need to cancel, rearrange or fail to show due to exceptional circumstances, then we will charge on the discretion of the Chiropractor.
If you’re unsure whether Chiropractic treatment is the right option for you, then please come in for a consultation where we can discuss the reason for your visit, do a quick check and explain how we may be able to help. To book this free consultation please contact the clinic on 0333 110 7000.
We look forward to seeing you soon!
Halsa Holdings Ltd. is a company registered in England and Wales. Business registration number is 05149951, with registered office located at Lily Hill House, Lily Hill Road, Bracknell, RG12 2SJ.