The pre-payment plan is designed to offer you a benefit by providing discount over our pay-per-session option but the choice of pay-per-session or pre-payment rests entirely with you. If for any reason you are unhappy with the adjustments or treatments you receive here at Hälsa, please let us know on the day at the reception desk and we will be more than happy to refund that individual session.
If you’ve paid for your treatment with one of our discounted plans, you have paid for services provided by Hälsa Holdings Ltd and not a specific practitioner. If you’re care is transferred to another practitioner for any reason, we will still be able to continue your care to the highest standard and your package will still remain valid.
Your practitioner has recommended a schedule of care as healing takes time and each adjustment/treatment is a building block on the last. To get the best results from your care, we strongly recommend sticking to the schedule given.
All packages must be used within 12 months of purchase.
Refunds will be looked at on a case-to-case basis. Please contact our Head Office for refund requests.
If a refund is granted, any treatments already received will be calculated at the normal non-discounted price and the remaining balance will be refunded to you.
An admin fee of £50 will be applied to any refunds given.
Please allow up to 28 days for any refunds to be issued
Terms and Conditions for Membership Plans:
Memberships payments will be taken through Stripe on the 1st of each month.
The membership plan is designed to offer our loyal clients a benefit by providing discount over our pay-per-session option but the choice of pay-per-session or pre-payment rests entirely with you. If for any reason you are unhappy with the adjustments or treatments you receive here at Hälsa, please let us know on the day at the reception desk and we will be more than happy to refund that individual session.
Your practitioner has recommended a schedule of care as healing takes time and each adjustment/treatment is a building block on the last. To get the best results from your care, we strongly recommend sticking to the schedule given.
Membership plans are only available after the initial stage of care has been completed.
Membership plans can be paused for one month if requested in advance.
All membership plans must be used within 3 months of payment.
Refunds will be looked at on a case-to-case basis. Please contact our Head Office for refund requests.
Please allow up to 28 days for any refunds to be issued.
